Never Miss a Lead, Always Win the Call
Your 24/7 AI Receptionist that Never
Forgets a Name, Call, or Opportunity
Your first impression defines your brand. With Front Desk Automation, you can greet every visitor, manage calls, and handle appointments 24/7. No missed guests, no long waits, just seamless hospitality powered by AI.
Never Miss a Call.
Bookings on Autopilot.
The Unforgettable AI Receptionist.
Powering 400+ thriving businesses across North America
Transforming the Front Desk with AI
AI Call Handling &
FAQ Mastery
Free your staff to focus on customer care, not phone tags. Whether it’s insurance questions, clinic hours, medical procedures, or appointment availability. MetricPoint Front Desk Automation Assistant handles it all.
Bookings on Autopilot - Day,
Night, Weekend
While others send callers to voicemail, your AI receptionist schedules appointments 24/7, managing your reputation even on holidays, to make sure every client feels valued and your reputation stays strong.
Stop No-Shows in Their Tracks
Forget manual reminders. Our automated follow-up system sends perfectly timed texts and emails, slashing no-shows by up to 47%.
Effortless Call Volume Scaling
Your business shouldn’t keep customers waiting. Handle unlimited calls during peak times, maintain service quality, and protect your reputation, all without hiring extra staff or paying overtime.
Multi-Language, Zero Effort
Serve clients in their preferred language and make every interaction count toward a stronger online reputation, without needing bilingual staff.
Every Call, Transcribed and
Secure
All calls are recorded, summarized, and stored for billing, compliance, and care continuity. Your records are organized, accurate, and protected.
Built to Fit Your Workflow
Syncs instantly with your EMR, CRM, or PMS. No messy double-entry. Less admin waste. More time for what matters.
Seamless Integration
MetricPoint Front Desk Automation connects directly with your existing systems - booking appointments, collecting data, and routing leads from within the tools your team already uses. Thanks to the 100+ plug-and-play integrations!
Listen to Alicia handle a real patient call - you won't believe it's AI
"We replaced 2 full time staff with Alicia - patients love her." - Business Manager, LA
Boost Your Business Reputation, Effortlessly
Reputation and
Reviews
In today's market, 97% of customers check reviews before they buy. Your online reputation isn't just important—it directly impacts your bottom line and Google rankings.
We help you dominate your industry by turning positive reviews into more customers and stronger local search visibility.
Our solution makes it easy for customers to leave reviews, boosts your Google Map ranking, and amplifies your 5-star feedback across your online presence.
What Our Clients are Saying
98%
Time Saved
394,000+
Customers Booked
197,000+
Successfully Handled Calls
Frequently Asked Question
Got more questions? We’re here for you.
What is MetricPoint.ai FrontDesk Automation?
MetricPoint FrontDesk Automation is an all-in-one voice, text, and email AI system that acts as a human-like receptionist. It answers calls, books appointments, follows up, and collects reviews; seamlessly and intelligently.
How does MetricPoint FrontDesk Automation work?
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How does MetricPoint help with my online reputation management?
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How does MetricPoint AI prevent negative reviews?
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Can MetricPoint AI help us grow our positive reviews online?
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How do you help with our workflow?
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Blog
Review Management vs Reputation Management: What’s the Difference?
Understand the key differences between review management and reputation management from tactical review responses to long-term brand building, trust growth, and strategic online presence optimization... ...more
Reputation Management
January 23, 2026•4 min read
Online Review Management: The Complete Guide
Discover a complete guide to online review management best practices for monitoring, responding to, and leveraging customer reviews to boost trust, improve visibility, and strengthen your brand reputa... ...more
Reputation Management
January 23, 2026•5 min read
AI Vs Manual Review Monitoring: Pros, Cons
Explore the pros and cons of AI-powered vs manual review monitoring including scalability, efficiency, sentiment analysis, and response strategies to help decide the best approach for your business ...more
Reputation Management
January 23, 2026•6 min read
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