Our Al phone Assistant can manage patient inquiries, bookings, and FAQs 24/7, freeing your staff for more critical tasks. The Al can answer queries about insurance coverage, clinic location and hours, available medical procedures, and appointment scheduling and management
Welcome to Metric Point
Impress Instantly by Serving Smarter and Working Faster
Your first impression defines your brand. With Front Desk Automation, you can greet every visitor, manage calls, and handle appointments 24/7. No missed guests, no long waits, just seamless hospitality powered by AI.
Let MetricPoint transform your reception into a smart front desk solution that enhances efficiency and creates lasting impressions.
Trusted by 400+ service providers across North America
An Easy Journey from Making a Call to Getting Helped
Our AI agents don't follow scripts — they are trained to understand intent, navigate complex dialo
With 100+ integrations, MetricPoint plugs directly into your existing systems to capture, route, and book patients right where your team already works.
Harnessing the Power of AI in Sales
Alicia
AI Customer Re-engagement and Follow Up.
Listen to Alicia handle a real patient call - you won't believe it's AI
"We replaced 2 full time staff with Alicia - patients love her." - Clinic Manager, LA
Why an Automated Front Desk Matters
65%
Customers say first impressions influence long-term loyalty
8%
Expect immediate responses when contacting a business
52%
Office time is lost to manual scheduling and call handling
100%
Businesses using front desk automation tools report faster check-ins and happier clients
Experience a live AI Agents
+1 844-921-2150
Frequently Asked Questions
Do you have other questions that have not been addressed here, kindly send us a message.
What is MetricPoint.ai?
MetricPoint AI is an Omni Channel AI System, providing fully integrated seamless Voice, Texts, and Email AI Agents.
Our customers experience the power of AI Voice calls, texts, and emails working together for a true human-like feel and seamless communications.
How does MetricPoint.ai work?
MetricPoint.ai is AI-powered receptionist designed to handle calls for medical offices — ensuring no opportunity is lost. It eliminates missed calls, captures new patients, manages existing patient bookings, and streamlines medical office operations. It mostly used by medical offices for after-hours, weekends, and call overflow."
Will you help me set up MetricPoint.ai?
We offer a Whiteglove onboarding process to provide your practice a seamless transition. And our support is available to help you along the way.
How do you help with workflow?
We'll help craft custom workflows for everyone on your team, ensuring MetricPoint integrates seamlessly with your existing processes and improves efficiency
Is patient data secure with MetricPoint.ai?
Absolutely. We are HIPAA, SOC2 and GDPR Compliant. These keep all patient data secure and confidential.
Do you support multiple clinic locations?
Yes, MetricPoint.ai is designed for both single and multi-location clinics and practices.
Can MetricPoint.ai handle appointment scheduling?
Yes, our AI-powered system manages bookings, sends reminders, and reduces no-shows automatically.
How long is the demo?
Our standard demo is 30 minutes, and we can extend it if you have more questions.
Can I invite my team to a Demo?
Sure thing! You're welcome to invite as many colleagues as you'd like.
What languages do you support?
MetricPoint AI supports multiple languages to cater to a diverse range of customers including English, Spanish, French (Canada & France), Portuguese (Portugal & Brazil), German, Italian, Dutch, Brazilian, Swedish, Danish, and Finnish.
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394,000+ Calls Handled | 10M+ Revenue Recovered
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394,000+ Calls Handled | 10M+ Revenue Recovered
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